OUR CUSTOMERS ARE EQUALLY AS IMPORTANT AS OUR PRODUCT
Our Beginnings
Basecamp Coffee Company founded in 2015 by Hayden Ort-Ulm, has grown exponentially since its inception. Hayden brings his passion for coffee to the community daily. Basecamp Coffee can be found at a number of retail locations, local restaurants, UPMC and Rocky Gap. Based in Cumberland, MD, with 2 full service coffee shops, Basecamp Coffee Company focuses on quality, consistency, and customer service.
Quality
Quality starts with community, and we love our community at Basecamp. Nothing compares to the great relationships built with both local and visiting coffee lovers.
Of course, our quality also extends to our products, and we are proud to source from farms that use ethical practices, valuing our planet and our fellow humans. Although not all of the farms we work with have afforded themselves such labels as “fair-trade” or “organic,” we know that each cup of coffee is high quality, from hand-picked sources.
Consistency
We have traveled internationally to bring our customers not only great coffee, but a great experience as well. At our Greene Street shop we offer a full espresso line, house made flavors, batch brew coffees, tea, cold brew and more, all using our own fresh roasted beans. We are up to date on the best equipment and methods being used in the finest coffee shops.
Customer Service
What can we say to our wonderful customers except THANK YOU for your amazing, constant, and continual support, especially through the global pandemic. Through all of the regulations, changes, and unknowns, you have been a constant source of strength, and because of you, we have grown and learned to thrive in new ways. We are privileged to work with you, and we always strive to treat our customers as family. So whether you are passing through, visiting family and friends, or live in the neighborhood, we look forward to seeing you soon.
